Shipping Policy

Domestic Shipping Policy

• Shipment processing time
• All orders are processed within 2 working days.
• Shipment confirmation and order tracking
• Let our customers know when they’ll receive a shipment confirmation and tracking number.

Customs, duties, and taxes

Divena is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping is the responsibility of the customer / buyer (tariffs, taxes, etc.).

Damages

Divena is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly on teamdivena1@gmail.com  to file a claim. Please save all packaging material and damaged goods before filing a claim.

For more information write to: teamdivena1@gmail.com